Features

Efficient handling of business documentation - more efficient operation
Document system concept comprises following elements:

Document imaging

is used for entering, storage and managing electronic images of paper documents that have been previously scanned, faxed or e-mailed.

Document management

comprises technological solutions that enable:

• search
• access
• protection
• management of documents

Documents are entered into the system by scanning paper documents or import electronic documents created with applications for electronic tables editing or text editing, images, audio/video clips creation and editing, etc.
Output management (COLD - Computer Output to Laser Disk / ERM – Enterprise Report Management)
contains technological solutions for:

• electronic capture
• indexing
• permanent storing of formatted output data (printed pages) in electronic format

In this way, companies have electronic original documents provided in exactly the same format as those printed on paper and sent to the customer.

Workflow management

automates the flow of documents and information in the work process whereby we can precisely define working methods with regard to employees and their tasks, their input and output values.
At the same time the automated process enables the company to create business policies and strategies for the management of workflow, control and communication in the completion of work tasks.

Logical archive and physical archive

are used for document and information storage; a physical archive stores actual documents, while the logical archive stores their meta-data. The physical archive also ensures that these documents can be accessed and protected.

All data cannot be stored in eDMS as the application is designed for work with documents only. To avoid duplicating entries and data, the eDMS connects with the transactional system, the connection depending on the customer's needs or business system requirements.

Implementation

Efficient handling of business documentation - more efficient operation

SRC implementation of eDMS business solutions is project-based. Five main phases are followed:

Infrastructure

We analyse the existing infrastructure with regard to the quantity of data and classification of business events.
Business processes in the company
Companies usually have well-defined processes they want to automate. If this is not already the case, SRC can help define, document and optimise these processes.

Implementation

After a fundamental analysis, the implementation of various modules follows, using the parameters defined. With modular design, gradual implementation is possible. Company-specific functionalities are discussed with the client and built upon request.

Training and implementation

Well-planned and high-quality training of users is the key to success. The main indicator to measure the effectiveness of a tool is the amount of usage it gets.
In the actual presentation of a project there is a part of the training already included thus gradually preparing users for a new way of working. In practice, individual training in user-specific environments has been shown to produce excellent results.

Maintenance

After the initial start-up of the system, the client may opt for system maintenance. The maintenance contract also includes these services:

• technical support experts available by phone, e-mail or on-site
• functional improvement and software upgrades in the form of new versions
• application software adjustments to changes in the system environment and operating system
• consultation about further development of the system